How can we help?
Something not measuring right, or a question we have not answered? Write to us and a person reads it.
EmailWrite to the Tapepal team
Tell us your iPhone model and what you were measuring. A screenshot helps.
[SUPPORT EMAIL]
Send an emailBefore you write: four quick fixes
Good light
Measure in daylight or with the lights on.Move slowly
Give the camera a second at each end.Something to see
Plain white walls are hard. Aim at an edge or a corner.Restart it
Close Tapepal and open it again.
Popular answers
- How accurate is Tapepal?
- Which iPhones does it work on?
- Do room scans need a special iPhone?
- Can I save my measurements?
- Does it work in feet and inches?
- How do I delete my data?
